Get to know us
TAWCS has been developed in consultation with Specialist Emergency Management consultants who have specialised in workplace emergency management for over two decades.
These consultants ensure compliance against current Regulatory and Australian Standards. High ranking senior Law Enforcement and Specialist Military personnel also have contributed to key features of EVAC One technology.
Their contribution ensures best practice for procedures to be followed by staff and public to assist Emergency Services during emergency events.​TAWCS aids the most non-technical user to follow site specific emergency procedures and evacuate at ease to correct locations with less stress and anxiety.
EVAC One has undergone rigorous testing with our specialists over the four-year development stage and now boasts the most comprehensive and effective emergency management software and mobile application in Australia, once only reserved for Government and Emergency Services.​
Easily Accessible TAWCS can be simply downloaded by ECO members or staff from either App Store or Google Play. EVAC One allows emergency response teams (ECO members) and staff to communicate via the app during an active or armed intrusion, when staff need to be silent, staff can communicate with each other or directly to emergency services via SMS.
Features
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INTUTIVE ALERTS SYSTEM VIA QR CODE SCANNING
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STREAMLINED COMMUNCATION FOR VISITORS & STAFF
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REAL TIME COMMUNCATION & SITUATION ASSESSMENT
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PRECISE GEOLOCATION & INCIDENT PINPOINTING
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LONE WORKER- NEXT GENERATION SAFETY FOR ISOLATED STAFF
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EMERGENCY CONTROL CENTRES IN PUBLIC SAFETY
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REAL TIME COMMUNIACTIONS
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POST - INCIDENT FOLLOW UP & CONTINUOUS IMPROVEMENT
Details
Visitors can initiate an emergency alert by scanning a QR code at strategically placed help points throughout the venue. This method ensures immediate notification to on-site staff, eliminating the need for verbal descriptions or prolonged searches, and allows for swift action during critical situations
Efficient communication enables quick alerts, such as when a child is lost or a medical incident allowing staff to mobilise response teams swiftly. This reduces parental anxiety and focuses efforts on resolution, providing reassurance in stressful situations.
The TAWCS Public Safety Software facilitates direct, two-way communication between the visitor and venue personnel upon alert activation. This enables staff to gather essential details about the incident in real time, conduct accurate assessments, and deploy appropriate resources, such as medical teams or security personnel, to resolve the situation effectively
Help points are deployed in key locations, such as entryways, seating areas, concourses, and restrooms, to enable precise geolocation of the incident. This feature reduces response times by allowing staff to quickly identify and reach the affected individual, which is particularly valuable in large-scale environments like stadiums or outdoor concert venues.
TAWCS Public Safety Software streamlines incident data into a single platform, enabling staff to track and manage multiple incidents at the same time. This detailed, unified view allows for effective prioritization of responses based on the urgency and type of each event.The system automatically alerts the appropriate personnel, such as medical teams or security personnel, to incidents as they occur. This ensures timely deployment of the necessary resources, which is essential for a coordinated and efficient emergency response
Control room operators can leverage TAWCS to initiate direct communication with visitors in distress via the “I Need Help” feature. This connects the visitor to a secure chat room with a dedicated Venue team member for ongoing, constant communication.
REASSURANCE PROTOCOL
The software supports a structured protocol where trained staff deliver soothing and reassuring messages. They can assure visitors that they are not alone, that help from qualified professionals is on the way, and that the incident is being managed effectively.
CONTINUOUS UPDATES
TAWCS facilitates the delivery of real-time updates, keeping visitors informed as the situation evolves. These updates may include details on safety actions being implemented and approximate arrival times for assistance.
MULTILINGUAL SUPPORT
To cater to a wide range of visitors, TAWCS delivers messages in various languages. This ensures that all guests receive vital information and reassurance, irrespective of their native language
After an incident is resolved, the software supports automated follow-up communications to confirm the visitor’s well-being and gather feedback. This not only enhances visitor satisfaction but also provides venue managers with actionable insights to refine safety protocols, train staff, and prevent future occurrences.
Solutions
Universities
Outdoor Events
Sporting Complex
Theme Parks
Shopping Centre
RSL Clubs. Nightclubs
Hospitals
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Hotels
Clients
Mobile App
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EvacOne is a fully intergrated emergency response training and communication software and mobile app.
Fire Indicator Panel FIP Intergration
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EvacOne can be integrated into Building Early Warning System ( Fire Alarm). When a Fire Alarm occurs, EvacOne Mobile App automatically activates all users mobile phones that have joined the building or precincts emergency group.
Procedures
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EvacOne compliments a building or precincts current emergency response procedures and training management plan
Location
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This feature enables clear site specific
emergency procedures to be relayed when they most need it, and will display exact GPS location of assembly areas and where staff are.
Communication
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EvacOne allows for Emergency Response Teams to communicate and manage effectively during an emergency event
Training
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Evac One also makes mandatory fire warden retention training easy via the app. Emergency Response Teams ( ECO members ) and staff can complete their training at any time and at their own pace.